Privacy Policy

At Veranda Estate Homes Inc. (“Veranda”, “we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect:

  • Personal information you provide (name, email, phone number, project details) when you fill out forms, request information, or communicate with us.

  • Website usage information (IP address, browser type, pages visited) to help us improve your experience.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide the services you request.

  • Manage client relationships through our CRM system.

  • Improve our website, offerings, and customer service.

  • Send updates, promotions, and information that may interest you (you can unsubscribe anytime).

3. Sharing Your Information

We do not sell your personal information. Data will not be sold or shared with third parties for marketing or promotional purposes outside of the services they provide on our behalf. We never sell or share your phone number, and text messaging opt-in data and consent are not shared with any third party.

We may share limited data with:

  • Trusted service providers (website hosting, CRM, email and messaging) who help us operate our business.

  • Legal authorities if required by law.

4. Text Messaging (SMS) Terms and Conditions

  1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

  2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

  3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@verandalegacy.ca.

  4. Carriers are not liable for delayed or undelivered messages.

  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

5. Your Choices

  • You can unsubscribe from marketing emails at any time, and from text messages by replying STOP.

  • You may request access to, correction of, or deletion of your personal information, subject to legal requirements.

6. Security

We use reasonable safeguards to protect your information from loss, misuse, or unauthorized access.

7. Cookies

We may use cookies and similar technologies for website analytics. These help us understand how our website is used so we can improve it. You can adjust your browser settings to limit cookies.

8. Applicability

This policy complies with Alberta’s Personal Information Protection Act (PIPA).

9. Contact Us

If you have questions about this policy or how your information is handled, please contact us at:
Veranda Estate Homes Inc.
info@verandalegacy.ca
403-239-8688